Terms of Use

By accessing or using TripKnot Business ("the Platform"), operated by Aneeras LLP ("TripKnot", "we", "us"), you agree to be bound by these Terms of Use. If you are using the Platform on behalf of a business, you confirm you have authority to bind that business, and "you" refers to both you and that business. If you do not agree, do not use the Platform.

You must be at least 18 years old and able to form a binding contract to create an account. The Platform is intended for hotels, restaurants, travel agencies, and similar tourism businesses operating lawfully in the jurisdictions where they list.

You are responsible for the accuracy of the information you provide when registering, for keeping your login credentials confidential, and for all activity that occurs under your account. Notify us immediately at partners@tripknot.in if you suspect unauthorised access.

TripKnot Business is a listing and lead-generation platform that helps tourism businesses create a public profile, appear in traveler search and discovery, and receive enquiries directly from travelers. You may close a booking directly with a traveler at no commission, or, where available, let the traveler book and pay through TripKnot's in-platform checkout, which carries a transaction fee described in our Business Listing Agreement.

The Platform offers a free listing tier and paid subscription tiers, described on our Pricing page. Billing, cancellation, upgrades, and refunds for paid plans are governed by our Refund & Cancellation Policy.

You agree not to:

• Post false, misleading, or fraudulent listing information.
• Upload content you do not have the rights to use, or that infringes a third party's intellectual property.
• Attempt to gain unauthorised access to the Platform or other accounts.
• Interfere with or disrupt the Platform's operation, including through scraping, reverse engineering, or automated data collection not expressly permitted.
• Use traveler contact details received through the Platform for any purpose other than responding to that traveler's enquiry, or share them with third parties without consent.
• Use the Platform for any unlawful purpose.

You retain ownership of the content you upload (photos, descriptions, menus, offers). By uploading it, you grant TripKnot a worldwide, royalty-free licence to host, reproduce, and display that content on the Platform and in related marketing, for as long as your listing is active. The TripKnot name, logo, and Platform software are our property or that of our licensors, and nothing in these terms grants you rights to them beyond what is needed to use the service.

The Platform may link to third-party websites or services we do not control. We are not responsible for their content, policies, or practices.

The Platform is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific volume of traffic, enquiries, or bookings.

To the maximum extent permitted by law, TripKnot and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising from your use of the Platform. Our total liability for any claim relating to the Platform will not exceed the amount you paid us in the twelve months preceding the claim.

You agree to indemnify and hold TripKnot harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your listing content, your breach of these terms, or your violation of any law or third-party right.

You may stop using the Platform and close your account at any time. We may suspend or terminate access to a listing that violates these terms, our Business Listing Agreement, or applicable law, with notice where reasonably practicable.

These terms are governed by the laws of India. Courts at Puducherry, India have exclusive jurisdiction over any dispute arising from these terms or your use of the Platform.

We may update these terms from time to time. Material changes will be notified by email or through the dashboard before they take effect. Continued use of the Platform after a change takes effect constitutes acceptance of the updated terms.

Questions about these terms can be sent to partners@tripknot.in or +91 84281 66373.